Privacy Policy

MRI Royal International L.L.C-FZ is committed to protecting the privacy and confidentiality of visitors, clients, and business partners. Any personal or business information collected through this website, including via enquiry forms, emails, or other communication channels, is used solely for legitimate business purposes.

This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services. By using this website, you acknowledge that you have read and understood the practices described herein.

Information provided to us may include, but is not limited to:

• Full names and job titles of individuals or representatives
• Contact details such as email addresses, phone numbers, and postal addresses
• Company or organization names and business registration details
• Business requirements, trade enquiries, and product specifications
• Files, documents, or attachments submitted through enquiry forms
• Communication records including emails, form submissions, and correspondence history

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, referring URLs, and browsing patterns on our website
• Date, time, and duration of your visit
• Device type and screen resolution

Such information is handled responsibly and used for the following purposes:

• Responding to business enquiries, quote requests, and partnership proposals
• Facilitating trade transactions, sourcing, and brokerage services
• Communicating updates about our services, market insights, or trade opportunities
• Improving website functionality, performance, and user experience
• Complying with legal and regulatory obligations under UAE law
• Maintaining records for audit, compliance, and dispute resolution purposes
• Preventing fraud, unauthorized access, and ensuring website security

All collected information is stored securely and accessed only by authorized personnel. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

• SSL/TLS encryption for data transmitted via our website
• Secure server infrastructure with access controls and firewalls
• Regular security audits and vulnerability assessments
• Employee training on data protection and confidentiality obligations
• Restricted access policies ensuring only authorized personnel handle sensitive data

While we take all reasonable precautions, no method of electronic storage or internet transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your information to the highest practical standard.

MRI Royal International does not sell, rent, or share personal data with third parties except where:

• Required by law, regulation, court order, or governmental request
• Necessary to fulfill legitimate business obligations such as trade facilitation or logistics coordination
• Required by trusted service providers who assist us in operating our website or conducting business, subject to confidentiality agreements
• Necessary to protect the rights, property, or safety of MRI Royal International, its clients, or the public

We ensure that any third parties with whom data is shared maintain equivalent standards of data protection and confidentiality.

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

Types of Cookies We May Use

• Essential Cookies: Required for the basic operation of the website, including security features and form functionality
• Analytics Cookies: Help us understand visitor behavior and improve website performance (e.g., page views, session duration)
• Functional Cookies: Remember your preferences and settings for a more personalized experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

As a global trading company with operations spanning multiple countries, your information may be transferred to and processed in jurisdictions outside your country of residence. We ensure that all cross-border data transfers are conducted in compliance with applicable data protection laws and that adequate safeguards are in place.

We retain personal and business information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted under applicable law. When data is no longer needed, it is securely deleted or anonymized.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your data where no longer necessary
• Right to Restriction: Request restriction of processing under certain circumstances
• Right to Object: Object to the processing of your data for specific purposes

To exercise any of these rights, please contact us using the details provided below.

Our website and services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal data has been inadvertently collected from a minor, we will take immediate steps to delete such information.

MRI Royal International reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage visitors to review this policy periodically to stay informed about how we protect your information.

By using this website, visitors consent to the collection and use of information in accordance with this Privacy Policy. Continued use of this website after any modifications to this policy constitutes acceptance of those changes.